Where to Get Help

• Register at discussion board — browse for answers and ask questions.
• Look for answer in our knowledge base. (Old knowledge base is also available.)
• Post bug reports and feature requests to our issue database.
• Ask for help by e-mail.

Maintenance and Support Subscription

When you purchase a license you also get maintenance and support subscription for one year.

Maintenance subscription gives you the following benefits:

1. Upgrades: all new versions are available to you free of charge;
2. Timely assistance by e-mail: we treat your requests for help as high priority and usually answer within one business day.

Maintenance renewals commence from the expiration of your active maintenance period, regardless of when the maintenance renewal is purchased. If you intend to renew, we recommend renewing at least 30 days before expiration.

Please request a quote for Maintenance Renewal.