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    <title>ALM Works News</title>
    <link>http://almworks.com</link>
    <description>ALM Works News - Deskzilla, JIRA Client, Structure</description>
    <copyright>Copyright 2005-2011 ALMWorks Ltd.</copyright>
    <language>en-us</language>
    <ttl>1440</ttl>
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      <url>http://almworks.com/img/logoico.png</url>
      <title>ALM Works</title>
      <link>http://almworks.com</link>
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      <pubDate>Wed, 29 Aug 2117 11:00:00 GMT</pubDate>
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    <item>
      <title>Structure 1.6 Released</title>
      <pubDate>Sun, 12 May 2012 23:45:00 GMT</pubDate>
      <guid isPermaLink="true">http://wiki.almworks.com/x/vIaF</guid>
      <description><![CDATA[
         <p>
           Structure Plugin for JIRA, version 1.6, has been released! In this version we introduce a number of
           highly requested improvements - filtering in the dashboard gadget,
           the ability to specify project and
           issue type when creating an issue on the structure board, much more powerful and flexible links synchronizer,
           and a few other things!
         </p>
         <p>
           See the details in the <a href="http://wiki.almworks.com/x/vIaF">Structure 1.6 Release Notes</a>.
         </p>
         <p>
            <i>Igor Sereda<br>
            ALM Works</i>
         </p>
        <p style="margin-bottom: 0.2em">Links:</p>
        <ul style="margin-top: 0; padding-top: 0">
          <li>
            <a href="https://plugins.atlassian.com/34717">Structure at Plugin Exchange</a>
          </li>
        </ul>
      ]]></description>
    </item>

    <item>
      <title>JIRA Client 3.0 Beta Released</title>
      <pubDate>Thu, 10 May 2012 17:00:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-05-jiraclient-3-0-beta-1.html</guid>
      <description><![CDATA[
    <p>
      Today we are releasing JIRA Client 3.0 Beta, and, since further 3.0 releases would hardly bring major changes,
      we've decided to sum up all the significant changes which were made since the last stable release.
    </p>
    <p>
      Improvements:
      <ul>
        <li>The backend was rewritten, which resulted in the boost of performance, especially on large JIRAs.</li>
        <li>If a hierarchy is displayed in the issues table and an issue has several "parents" in this hierarchy, that
          issue is shown under each of its parents.</li>
      </ul>
    </p>
    <p>
      New features:
      <ul>
        <li>"New Issue Here" feature, which allows you to open the "New Issue" dialog with fields already set to fit the
          query you're working with (feature can be found in a right-click context menu of a query node).</li>
        <li>Ability to edit an issue while JIRA Client is uploading changes that you've done to this issue before.</li>
        <li>"Assign to Me" button in every place where you're invited to select an assignee.</li>
        <li>"Set Fixed" button in every place where you're invited to select a resolution.</li>
        <li>Easy text attachment creation with "Attach Text" button.</li>
        <li>Text search in any text field (invoked with Ctrl+F or Cmd+F on Mac).</li>
        <li>Tabular distribution now has an editable list of configurations, any of which can be selected as an active one.</li>
        <li>Ability to rename an attachment before it is uploaded to server without actually renaming a file on the disk.</li>
        <li>Ability to specify the name of a screenshot while editing it.</li>
      </ul>
    </p>

    <p>
      Sincerely,
      <br/>
      <i>
        Rustam Zayanov,
        <br/>
        ALM Works Team
      </i>
    </p>

      <a href="http://almworks.com/jiraclient/eapdownload.html">Download JIRA Client 3.0 Beta</a>
      ]]></description>
    </item>

    <item>
      <title>JIRA Client 3.0 Alpha 4 Released</title>
      <pubDate>Wed, 25 Apr 2012 16:30:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-04-jiraclient-3-0-alpha-4.html</guid>
      <description><![CDATA[
      <p>Today we release JIRA Client 3.0 Alpha 4, which comes with some new features and several bugs fixed.</p>

    <p>New features and improvements:</p>
    <ol>
      <li>Improved issue hierarchy in the issue table. Before 3.0, if an issue had several "parents" in the selected
        hierarchy, it would be shown at the top level, as if it had no parents at all. Now it is shown in the hierarchy
        multiple times &mdash; under each of its parents.
      </li>


      <li>Improved naming of the new attachments. Now the user can rename attachments before they are uploaded to the
        server, so that attachments are created with user-readable names without actually renaming the files on disk.
        Also, it's possible to specify the initial file name of a new screenshot while editing it.
      </li>


      <li>In the New Issue and Edit Issue dialogs, custom fields of the "Version Picker" type now have only relevant
        variants to choose from, showing only versions of the project that the issue belongs to.
      </li>


      <li>More data is preserved after migrating from earlier JIRA Client versions. For example, if connection "Get
        changes in Background" setting was turned off, it will remain turned off.
      </li>
    </ol>
    <p>You can also view a selection of resolved issues in
      <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=126">our JIRA</a>.
    </p>

    <p>
      Sincerely,
      <br/>
      <i>
        Rustam Zayanov,
        <br/>
        ALM Works Team
      </i>
    </p>

      <a href="http://almworks.com/jiraclient/eapdownload.html">Download JIRA Client 3.0 Alpha 4</a>
      ]]></description>
    </item>

    <item>
      <title>JIRA Client 3.0 Alpha 3 Released</title>
      <pubDate>Wed, 11 Apr 2012 17:30:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-04-jiraclient-3-0-alpha-3.html</guid>
      <description><![CDATA[
        <p>
          It's been a long time since last Alpha, and we have received a lot of feedback, including e-mails to our 
          <a href="mailto:support@almworks.com">support</a> and error reports that you have kindly sent to us.
          We have addressed almost all of these problems, and Alpha 3 is much more stable and fast than Alpha 2. It has 
          received a bit of UI polishing as well, so it is also more pleasant to use. 
          <a href="http://almworks.com/jiraclient/eapdownload.html">Enjoy!</a>
        </p>
    
         <p>
          Sincerely,
          <br/>
          <i>
            Igor Baltiyskiy,
            <br/>
            ALM Works Team
          </i>
        </p>
      ]]></description>
    </item>
    
    <item>
      <title>Deskzilla 3.1 Released, Compatible with Bugzilla 4.2</title>
      <pubDate>Fri, 30 Mar 2012 11:00:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-03-deskzilla-3-1.html</guid>
      <description><![CDATA[
        <p>
          Today we release Deskzilla&nbsp;3.1 that supports Bugzilla up to its latest version, 4.2, and fixes some bugs.
        </p>
    
        <h5>Compatibility with Bugzilla</h5>
        <p>
          Simply put, previous Deskzilla versions would not work with the latest Bugzilla, so upgrade is strongly
          recommended. We have discovered and fixed several compatibility issues, including those that prevent the user from
          creating connection and synchronizing with the server, downloading large queries, and downloading attachments.
        </p>
        <p>
          We have added support for local bug IDs in the See Also field, so you can now enter bug ID instead of the whole
          URL in the New Bug and Edit Bug dialogs. Also, when you click "View related bugs" in the bug details view, header
          of the opened tab displays bug IDs instead of URLs.
        </p>
        <p>
          Finally, to align with the new Bugzilla behavior, we don't change flag requester if only the requestee is
          changed. Deskzilla keeps the old behavior when working with earlier Bugzilla versions.
        </p>
        <p>
          In this release we reduce backward compatibility &mdash; we won't be able to support Bugzilla versions older than
          3.0. Note that Bugzilla developers announced End of Life for Bugzilla&nbsp;3.4.x along with the release of 4.2,
          so
          users of Bugzilla&nbsp;2.x should upgrade anyway.
        </p>
    
        <h5>Fixed bugs</h5>
        <p>
          We have fixed the bug introduced in Deskzilla&nbsp;3.0 that prevented the user from seeing the new value for Hours
          Worked field if it was set by another user. Next, we have hashed out the details of handling user names: Deskzilla
          was creating duplicate entries for users which would litter Assigned To, QA Contact and CC List editors; some
          users were displayed by e-mail instead of the real name. Another bug: Deskzilla could not open attachments if
          their file name contained more than one consecutive space. Among other fixed problems were the failure to upload
          change of flag requestee and the disability to localize time-tracking fields.
        </p>
        <p>
          We have also made a couple of improvements and fixes for the Mac: minimize button is now working properly, and
          you can toggle full screen view on OS X Lion.
        </p>
        <p>
          You can also view a
          <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=125">
            selection of resolved issues for this release</a>
          in our bug tracker.
        </p>
    
        <h5>Upgrade</h5>
        <p>
          Upgrade is recommended to all users, and strongly recommended to anyone who is using or going to use Bugzilla
          4.2. The upgrade procedure from Deskzilla&nbsp;3.0 or newer is, as usually:
        </p>
        <ol>
          <li><a href="http://wiki.almworks.com/display/dz30/How+to+Backup+Your+Workspace">Back up the workspace</a>.</li>
          <li>Install Deskzilla&nbsp;3.1 over the previous version.</li>
          <li>On the first launch, wait until the background synchronization finishes.</li>
        </ol>
        <p>
          If you are using an older version, use the <a href="http://almworks.com/news/2011-06-deskzilla-3-0.html#upgrade-from-deskzilla-2">instructions to upgrade from Deskzilla&nbsp;1.x-2.x</a>.
        </p>
        <p>
          This version may be used in a free 30-day trial mode or with any Deskzilla license key with active maintenance
          subscription. Deskzilla Lite may be used freely with any Bugzilla server having up to 2,000 bugs in the projects
          accessed from Deskzilla, or with a Bugzilla server that hosts a sponsored open-source project.
        </p>
    
        <p>
          Many of these bugs were discovered with your help, so thanks for letting us know by writing to our
          <a href="mailto:support@almworks.com">support</a>
          and <a href="http://jira.almworks.com/secure/Dashboard.jspa">creating issues in our bug tracker</a>.
        </p>
    
        <p>
          With best regards,
          <br/>
          <i>
            Igor Baltiyskiy
            <br/>
            ALM Works Team
          </i>
        </p>
        <p class="beforeList">Links:</p>
        <ul class="condensed">
          <li>
            <a href="http://almworks.com/deskzilla/download.html">Download Deskzilla 3.1</a>
          </li>
          <li>
            <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=125">Release notes in our bug tracker</a>
          </li>
          <li>
            <a href="http://almworks.com/deskzilla/changelog.html">Change log</a>
          </li>
        </ul>          
      ]]></description>
    </item>


    <item>
      <title>JIRA Client 2.3.6 Released, Compatible with JIRA 5</title>
      <pubDate>Wed, 22 Feb 2012 12:30:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-02-jiraclient-2-3-6.html</guid>
      <description><![CDATA[
        <p>
          Today is a big day &mdash; Atlassian releases JIRA&nbsp;5, and we are happy to announce 
          the release of JIRA&nbsp;Client 2.3.6 that supports JIRA&nbsp;5. This release also contains a couple of fixes
          for problems discovered in 2.3.5.
        </p>
    
        <h5>Compatibility with JIRA 5</h5>
        <p>
          This version has been tailored to work with JIRA&nbsp;5, so if your JIRA server is upgraded, we recommend you
          to upgrade your JIRA&nbsp;Client as well. 
        </p>
        
        <h5>Bug Fixes</h5>
        <p>
          We have fixed several problems, some of which were discovered with your help:
          <ul>
            <li>
              On Mac OS X, JIRA&nbsp;Client refused to minimize: clicking "minimize" button would make it minimize and 
              immediately restore.
            </li>
            <li>
              Filters by <em>Epic/Theme</em> did not work properly. (Filters by other custom fields of type Labels were
              affected, too.)
            </li>
            <li>
              It was not possible to apply workflow action if <em>Greenhopper&nbsp;Rank</em> field was present
              on the transition screen.
            </li>
          </ul>
          We have also improved Greenhopper support by enabling JIRA&nbsp;Client to display columns and create searches by 
          <em>Greenhopper Global Rank</em> field.
        </p>
    
        <h5>Upgrading to JIRA Client 2.3.6</h5>
        <p>
          Upgrade is recommended to all users. To upgrade from a previous version:
        </p>
        <ol>
          <li><a href="http://wiki.almworks.com/display/jc16/How+to+Backup+Your+Workspace">Backup your workspace</a>.</li>
          <li>Install the new version over the old one and start JIRA&nbsp;Client.</li>
          <li>Reload JIRA configuration using <em>Connection&nbsp;| Reload&nbsp;JIRA&nbsp;Configuration</em>.</li>
        </ol>
    
        <p>
          This version may be used in a free 30-day trial mode or with any
          JIRA&nbsp;Client license key with active maintenance subscription.
          JIRA&nbsp;Client&nbsp;Lite may be used freely with any JIRA server running on a Starter license,
          or with a JIRA server that hosts a sponsored open-source project.
        </p>
    
      
        <p>
          As always, we are keen to hear your feedback! Raise an issue in our <a href="http://jira.almworks.com">JIRA</a>
          or write to <a href="mailto:support@almworks.com">support</a> if you are having any problems.
        </p>
    
        <p style="font-size: 80%; background-color: #efefe5; font-style: italic">
          We are actively working on the next major version of JIRA&nbsp;Client,
          <a href="http://almworks.com/jiraclient/eapdownload.html">JIRA&nbsp;Client&nbsp;3.0</a>. EAP users
          should not worry: all fixes that were included into 2.3.6 will be made available in the following EAP releases.
          (Some of them have already been incorporated in Alpha 1 and Alpha 2.)
        </p>
    
        <p>
          <i>Igor Baltiyskiy
            <br/>
            ALM Works Team
          </i>
        </p>
    
        <p class="beforeList">Links:</p>
        <ul class="condensed">
          <li>
            <a href="http://almworks.com/jiraclient/download.html">Download JIRA&nbsp;Client or JIRA&nbsp;Client&nbsp;Lite</a>
          </li>
          <li>
            <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=124">Release notes in our JIRA</a>
          </li>
          <li>
            <a href="http://almworks.com/jiraclient/changelog.html">Full change log</a>
          </li>
        </ul>
         
      ]]></description>
    </item>
    <item>
      <title>Structure 1.5 Released</title>
      <pubDate>Fri, 17 Feb 2012 22:30:00 GMT</pubDate>
      <guid isPermaLink="true">http://wiki.almworks.com/x/joOF</guid>
      <description><![CDATA[
         <p>
           Today we have released Structure 1.5, a compatibility update version that supports JIRA 5 and latest GreenHopper versions.
         </p>
         <p>
          Structure 1.5 is now compatible with JIRA versions 4.3 - 5.0 and GreenHopper versions up to 5.9.
          This version also contains a few bug fixes.
         </p>
         <p>
          All details are available in the <a href="http://wiki.almworks.com/x/joOF">Structure 1.5 Release Notes</a>.
         </p>
         <p>
            <i>Igor Sereda<br>
            ALM Works</i>
         </p>
        <p style="margin-bottom: 0.2em">Links:</p>
        <ul style="margin-top: 0; padding-top: 0">
          <li>
            <a href="https://plugins.atlassian.com/plugin/details/34717">Structure at Plugin Exchange</a>
          </li>
          <li>
            <a href="http://wiki.almworks.com/x/joOF">Release Notes</a>
          </li>
        </ul>
      ]]></description>
    </item>

    <item>
      <title>JIRA Client 3.0 Alpha 1 Released</title>
      <pubDate>Wed, 1 Feb 2012 18:45:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2012-02-jiraclient-3-0-alpha-1.html</guid>
      <description><![CDATA[
        <p>
          We are happy to uncover the first results of our work on the next major release of JIRA&nbsp;Client. One of the
          primary goals for 3.x series is to boost the performance, especially for large JIRA installations. Version 3.0
          addresses the crucial part of this problem and introduces a few useful features. Keeping up with Atlassian,
          JIRA&nbsp;Client&nbsp;3.0 will be fully compatible with JIRA&nbsp;5.0, so if you are an early adopter of JIRA, we
          recommend trying JIRA&nbsp;Client&nbsp;3.0 Alpha&nbsp;1 as well. It works with latest JIRA&nbsp;5.0 release
          candidates.
        </p>

        <h5>Back End Changes</h5>
        <p>
          This release features a completely rewritten back end, which gives us a foundation for great performance
          improvements and useful new features.
        </p>
        <p>
          Now JIRA&nbsp;Client uses SQLite database for storing issues on your computer and unlike previous versions, it does not
          have to load its entire local database into memory. Thanks to this you can already enjoy faster JIRA&nbsp;Client startup
          and less memory consumption for many operations.
        </p>
        <p>
          More changes are on the way. Our top priority task is to make JIRA&nbsp;Client work with large JIRA servers allowing you
          to download all issues to your local database without any performance penalty. Since the new architecture removes
          the limit on the number of issues stored locally, we are half way there.
        </p>

        <h5>"New Issue Here" and Other Features</h5>
        <p>
          We have resolved a long-standing request for quick issue creation: now you can right-click a query, select
          <strong>New Issue Here</strong> and the New Issue window will appear with field values preset to match the query
          constraints. Thus, once the issue is saved, it will be seen in the results of this query.
        </p>

        <p>
          In 3.0 we are taking further one of the major advantages of a remote client &mdash; you can now
          continuously work on your issues and edit them without having to wait for the changes to upload. You can change
          priority of an issue, progress through workflow, link to other issues, and upload
          attachments &mdash; all without having to wait while this information
          reaches the server.
        </p>

        <p>
          Routine operations are becoming faster. Now it takes just one click to assign an issue to yourself, because all
          <em>Assignee</em> editors have a "me" button. You can use it in the New Issue and Edit Issue
          windows, in the Assign To dialog, or in the workflow action dialog. Similar button appears in the
          <em>Resolution</em> editor and sets resolution to <em>Fixed</em>.
        </p>

        <p>
          Attaching logs, dumps, or any other text to an issue has become easier too: copy your text to the Clipboard, click
          an <strong>Attach Text</strong> button on the issue toolbar, and a dialog containing your text will pop-up. Add
          your comments, click Attach, and JIRA&nbsp;Client will automatically save it to a file and attach the file to the issue.
        </p>

        <p>
          Another added feature is a text search tool you can run in any text field (like description or comments) using
          <strong>Ctrl+F (Cmd+F)</strong>: it will automatically search within the text field as you type, highlighting
          the matches.
        </p>

        <p>
          There are other improvements and bug fixes too. You can see the complete
          <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=119">list of resolved issues</a>
          in our JIRA.
        </p>

        <h5>Compatibility with JIRA 5.0 and Earlier Versions</h5>
        <p>
          As mentioned above, this release is compatible with the latest JIRA&nbsp;5.0 release candidates. This time,
          however, backward compatibility is reduced &mdash; we won't be able to support JIRA versions
          older than 4.2.
        </p>

        <h5>Licensing and the Early Access Program</h5>
        <p>
          We release only JIRA&nbsp;Client&nbsp;Pro this time, but you don't have to worry about licensing.
          Alpha&nbsp;1 and its updates are shipped with a fully functional
          <a href="http://almworks.com/eap.html">Early Access Program</a>
          (EAP) license, valid until August&nbsp;1, 2012.
        </p>

        <h5>Upgrade Instructions</h5>
        <p>
          <em>You can skip this section if you haven't used JIRA&nbsp;Client before.</em>
        </p>

        <p>
          The old local database is not used by JIRA&nbsp;Client&nbsp;3.0 (except on the first run &mdash; see below) and will be
          left intact;
          you will be able to safely return to your older version at any time. However, this also means that some information
          that is stored only locally will have to be migrated. Please perform all the steps below to ensure that your
          information is not lost.
        </p>
        <ol>
          <li>
            Upload all your local changes from the old version of JIRA&nbsp;Client (<i>Connection&nbsp;| Upload
            Changes</i>).
          </li>
          <li>
            <a href="http://wiki.almworks.com/display/jc16/How+to+Backup+Your+Workspace">Back up your workspace</a>.
          </li>
          <li>
            Install JIRA&nbsp;Client&nbsp;3.0. You can install it over the older version.
          </li>
          <li>
            Start JIRA&nbsp;Client&nbsp;3.0. It will now pick up and reinitialize your connections and queries.
          </li>
          <li>
            Run your top-level queries. The new database does not contain any issues yet, so this step is needed to fill
        it.
          </li>
          <li>
            Some queries based on custom fields will not work in the new version. You can fix them by using
            <i>Search&nbsp;| Edit Query</i>.
            Normally, details of search conditions will be preserved, you will only need to re-select the fields.
          </li>
          <li>
            Similarly, some custom field columns will be missing in issue table. You can add them back by clicking the button to
            the right of the table header or by pressing <i>Ctrl+]</i> (<i>Cmd+]</i>).
          </li>
          <li>
            If you use local tags, they will need to be migrated from the old database. JIRA&nbsp;Client will automatically
            do it for you on the first run (the only time it will need the old database.) During this operation it will
            create a file named <em>tags.txt</em> in your workspace. If you see that tags are not imported, run
            <i>Tools&nbsp;| Tag Importer</i>
            for that file to get your tags.
          </li>
        </ol>

        <h5>Alpha Precautions</h5>
        <p>
          Note that this is an Alpha release, which means that we have some issues to resolve. All features announced here can
          already be used; in fact, we are using this release internally as the main issue tracking tool. We made it available
          to the public so that we could hear your feedback earlier, while we're still in the process of development. So don't
          hesitate to tell us what you think and add issues to
          <a href="http://jira.almworks.com/">our JIRA</a>
          or write to our
          <a href="mailto:support@almworks.com">support</a>!
        </p>

        <p>
          Sincerely,
          <br/>
          <i>
            Igor Baltiyskiy,
            <br/>
            ALM Works Team
          </i>
        </p>

        <p class="beforeList">Links:</p>
        <ul class="condensed">
          <li>
            <a href="http://almworks.com/jiraclient/eapdownload.html">Download JIRA&nbsp;Client&nbsp;3.0 Alpha&nbsp;1</a>
          </li>
          <li>
            <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=119">Release notes in JIRA</a>
          </li>
        </ul>
      ]]></description>
    </item>

    <item>
      <title>Structure 1.4 Released</title>
      <pubDate>Sun, 8 Jan 2012 17:45:00 GMT</pubDate>
      <guid isPermaLink="true">http://wiki.almworks.com/x/IYKF</guid>
      <description><![CDATA[
         <p>
           We're happy to announce the release of version 1.4 of our Structure Plugin for JIRA.
         </p>
         <p>
          Structure 1.4 brings forward three new major features - Excel export,
          Structure History with Activity Streams and Editing Issues On-the-Grid.
          This release also contains other new features and improvements.
         </p>
         <p>
          All details are available in the <a href="http://wiki.almworks.com/x/IYKF">Structure 1.4 Release Notes</a>.
         </p>
         <p>
            <i>Igor Sereda<br>
            ALM Works</i>
         </p>
        <p style="margin-bottom: 0.2em">Links:</p>
        <ul style="margin-top: 0; padding-top: 0">
          <li>
            <a href="https://plugins.atlassian.com/plugin/details/34717">Structure at Plugin Exchange</a>
          </li>
          <li>
            <a href="http://wiki.almworks.com/x/IYKF">Release Notes</a>
          </li>
        </ul>
      ]]></description>
    </item>

    <item>
      <title>Deskzilla 3.0.3 Released: Bugs Fixed, Better Performance</title>
      <pubDate>Wed, 30 Nov 2011 17:00:00 GMT</pubDate>
      <guid isPermaLink="true">http://almworks.com/news/2011-11-deskzilla-3-0-3.html</guid>
      <description><![CDATA[
        <p>
          Deskzilla 3.0.3 is a patch release that fixes several bugs, including a critical one that leads to displaying
          wrong results for some queries. Also, it provides better performance for scenarios involving editing many bugs at
          once or editing a single bug in a large bug list. As a bonus, there is a nice little improvement.
        </p>

        <p>
          You can glance at all of the resolved issues in the
          <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=115">release notes in our JIRA</a>
          or in the
          <a href="http://almworks.com/deskzilla/changelog.html">change log</a>.
        </p>

        <h5>Fixed Bugs</h5>
        <p>
          We have discovered and fixed a critical problem that is present in Deskzilla&nbsp;3.0 to 3.0.2: queries that
          contain date constraints under NOT (e.g., "not modified during last month") display more bugs than expected.
        </p>
        <p>
          We have also discovered other issues in the 3.0 series, in many cases thanks to you writing to our
          <a href="mailto:support@almworks.com">support</a>
          and
          <a href="http://jira.almworks.com/secure/Dashboard.jspa">issue tracker</a>.
          Among them are problems with downloading attachments containing non-ASCII symbols in the file name,
          issues with connecting to some popular Bugzilla instances, and duplicates of bug flags appearing after a flag
          conflict resolution. We have fixed status editors that allowed setting any value in the New Bug (for
          Bugzilla&nbsp;4.0 and newer) and Edit Bug dialogs — now the dialogs display only those options that are valid
          as the initial status or the next status in the Bugzilla workflow, respectively. Finally,
          we have fixed the bug that prevented the user from dragging and dropping bugs on a query by QA Contact if the
          bugs didn't have QA Contact set.
        </p>

        <h5>Performance</h5>
        <p>
          Performance is one of our primary goals in the 3.x series. Deskzilla&nbsp;3.0 was already an improvement as we
          effectively removed the limit on the number of bugs stored on your computer. Still, there is much to be done to
          make Deskzilla lightning fast. While we've been working on it, we kept hearing from you that
          Deskzilla&nbsp;3.0.x was quite slow in certain circumstances — reported scenarios included opening Edit Bug in
          a table with many bugs,
          opening a table with many bugs, and mass editing many bugs at once. We looked at what could be done right away and
          managed to reduce the time that takes Deskzilla to do these operations; of course, there is still plenty of room
          for further optimizations, which will follow in the next major releases.
        </p>

        <h5>The Nice Little Improvement</h5>
        <p>
          Deskzilla now displays comment numbers in the bug view.
        </p>
        <div align="center" style="margin-bottom:1.8em">
          <img src="http://almworks.com/screenshots/deskzilla_3_0_3-CommentsNumbers.png" alt="Screenshot: comment numbers in the bug view"/>
        </div>

        <h5>Upgrade</h5>
        <p>
          Upgrade is recommended for all users. To upgrade from Deskzilla&nbsp;3.0 or newer:
        </p>
        <ol>
          <li><a href="http://wiki.almworks.com/display/dz30/How+to+Backup+Your+Workspace">Backup your workspace</a>.</li>
          <li>Install Deskzilla 3.0.3 over the previous version.</li>
          <li>On the first launch, please wait until background synchronization finishes.</li>
        </ol>

        <p>
          If you are upgrading from an older version, see the instructions to
          <a href="http://almworks.com/news/2011-06-deskzilla-3-0.html#upgrade-from-deskzilla-2">upgrade from Deskzilla&nbsp;1.x or 2.x</a>.
        </p>

        <p>
          This version may be used in a free 30-day trial mode or with any Deskzilla license key with active maintenance
          subscription. Deskzilla Lite may be used freely with any Bugzilla server having up to 2,000 bugs in the projects
          accessed from Deskzilla, or with a Bugzilla server that hosts a sponsored open-source project.
        </p>

        <p>
          If you have any questions or suggestions, you are welcome to write to our
          <a href="mailto:support@almworks.com">support</a>
          or our
          <a href="http://jira.almworks.com/secure/Dashboard.jspa">issue tracker</a>.
        </p>
        <p>
          With best regards,
          <br/>
          <i>
            Igor Baltiyskiy
            <br/>
            ALM Works Team
          </i>
        </p>

        <p class="beforeList">Links:</p>
        <ul class="condensed">
          <li>
            <a href="http://almworks.com/deskzilla/download.html">Download Deskzilla 3.0.3</a>
          </li>
          <li>
            <a href="http://jira.almworks.com/secure/StructureBoard.jspa?s=115">Release notes in JIRA</a>
          </li>
          <li>
            <a href="http://almworks.com/deskzilla/changelog.html">Full change log</a>
          </li>
        </ul>
      ]]></description>
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