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ALM Works Business Continuity During the COVID-19 Outbreak
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  • Structure Version: 6.5.2 Feb 23, 2021
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Call sales: +1 617 600 4369
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  • ALM Works, Inc.
  • 181 Wells Ave., Suite 204
    Newton, MA 02459
    USA
  • ALM Works Ltd.
  • Times Center, Suite 214
    Kantemirovskaya Str., 2A
    Saint Petersburg
    Russia 197342
  • Deskzilla LogoDeskzilla
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Deskzilla System Requirements

  • Server: Bugzilla, version 3.0—5.0+
    • Bugzilla 4.5 and later is not fully supported, there are known issues with some custom field configurations.
    • You can install Deskzilla to access already existing Bugzilla installations, such as publicly available Bugzilla servers for numerous open-source projects. If you plan to start your own server, you should install Bugzilla first.
    • No server-side patches required.
    • I18N: Bugzillas with localized interfaces are not yet supported (Deskzilla may work anyway, please try and let us know if there are problems).
  • Additional server authentication: Basic HTTP, Digest, NTLM
  • Operating System: Microsoft Windows (7/8/10), Linux/x86 or AMD64, Apple Mac OS X (Mountain Lion/Mavericks/Yosemite/El Capitan), or any other that supports Java 8;
  • System Memory: 256 MB required, 512 MB recommended
  • Hard Drive Space: 200 MB required, 300 MB recommended
  • Screen Resolution: 1024x768 or better
  • Displays: multiple displays are supported, but Deskzilla should be restarted when a display is connected or disconnected.
  • Java: If you downloaded a distribution without bundled Java, you need Java 8 or later available at oracle.com.
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