Today we have released JIRA Client 3.6.2, a patch version that fixes a compatibility problem with the updated JIRA Cloud instances.

Additional actions are required on upgrade if you had compatibility issues with JIRA Cloud — see below.

JIRA Cloud Compatibility Fix

Recent update of JIRA Cloud changed the names of user permissions. This change has blocked most of JIRA Client's editing features including editing issues, editing and deleting comments, uploading work logs and attachments.

The new version of JIRA Client fixes this compatibility issue and now all editing features work as usual.

Upgrading JIRA Client

The upgrade is essential for anyone using JIRA Cloud. A license with active maintenance is required to upgrade.

Right now the upgrade is not required for anyone not using JIRA Cloud. This might change with the next JIRA release though.

The upgrade procedure is a bit different:

1. Back up your workspace.
2. Install the new version over the old one.
3. Run JIRA Client and wait until it finishes synchronizing JIRA configuration.
4. If you had problems with editing issues: select the most generic query that you are using (like All Issues), which also has all issues downloaded. Open query result, select all issues (Ctrl+A or Command+A) and use Right Click | Reload All Details. (This might take a while to finish.)

If after upgrade some issue still cannot be edited, also try using Right Click | Reload All Details on that issue.

--
ALM Works Team

Links:

• Download JIRA Client
• JIRA Client on the Atlassian Marketplace