Summary: we respect your privacy and do not give away collected personal information. We may use the collected information to improve our services.
On this page, "we" means ALM Works. "You" means the visitor of our public websites, or the end-user of our public service, or the end-user of our product, or the legal entity who is the licensee or the user of our product or service — as applicable to the subject matter.
Any data that is entered into any form on almworks.com web site is only used for the indicated purposes. With the exceptions listed below, we will never give away any personal information including your e-mail address to any third party.
We collect anonymous web site usage statistics. We also use HTTP cookies to collect the information about how you navigate through our web site. We use that information to improve our web site usability and the cookies are anonymous, i.e. they are not linked with the data that you enter into forms on the website. You can safely disable cookies on our website.
We are using MailChimp service for maintaining mailing lists and sending out newsletters. It is therefore essential to transfer to MailChimp your email, first name and last name (if the latter are provided).
Our products may periodically check for available updates or verify license validity by connecting to our servers. As a part of update/license checks, some information may be transferred to us: (i) versions of the product, platform, operating system, or host product (such as JIRA), (ii) details of the currently used license for our product and some details of the license for the host product (this may include SEN and Server ID for JIRA license), (iii) the number of active users as measured by our products. The license keys are never transferred, so your license cannot be recreated or used elsewhere.
We may use this information for analysis, verification and support of the end users. We may contact a technical contact person in your company with advisories regarding application support and licensing, based on this information.
Our products may have an option to collect usage statistics and transfer it to our servers, to allow us improve the future versions of the product. The information transferred does not contain any personally identifiable information.
Products that have this capability also have a configuration option to turn off the statistics collection.
Our mobile applications for Apple products may have "push notification" functionality, which requires some other application (for example, a JIRA plugin) to send data through an external server, hosted by ALM Works, and through a server hosted by Apple Inc. Only data that is essential for a push notification is sent.
Pocket Desk Connector pushes the following data through servers hosted by ALM Works and Apple:
The collected information may be disclosed only in the following cases: